Privacy Policy.
Overview
Prime Cuts Meat Market LLC ("Prime Cuts," "we," "us," or "our") respects your privacy. This policy describes what information we collect, how we use it, and the choices you have.
By using our website, purchasing from us, or subscribing to our services, you agree to the practices described in this policy.
Information We Collect
Information you give us
- Name, shipping and billing address, email, and phone number
- Payment information (processed securely by our payment processor - we do not store full card numbers)
- Order history, subscription preferences, and cut selections
- Communications you send to us (customer service inquiries, feedback, referrals)
Information collected automatically
- IP address, browser type, device information, and operating system
- Pages you visit, links you click, and how you interact with the site
- Referring website and search terms used to find us
- Information from cookies, pixels, and similar tracking technologies
How We Use Information
- Process and fulfill your orders and subscriptions
- Ship your products and communicate about delivery
- Provide customer service and respond to inquiries
- Manage subscription billing, skips, and cancellations
- Send marketing emails (with your consent)
- Improve our website, products, and services
- Measure the effectiveness of our advertising
- Comply with legal obligations and protect our business
Email Marketing
Prime Cuts Meat Market LLC uses Mailchimp to collect and manage customer email addresses and may use those addresses to send marketing communications, promotions, company news, product information, and other updates.
Customers may unsubscribe from marketing emails using the unsubscribe option provided in those communications.
Transactional communications related to purchases, subscriptions, fulfillment, shipping, or customer service may still be sent when necessary, even after you unsubscribe from marketing emails.
Website and Advertising Tracking
Prime Cuts Meat Market LLC uses website tracking, cookies, pixels, and similar technologies to understand how visitors interact with our website and to improve our advertising.
Information collected through these technologies may be used to:
- Measure website traffic and performance
- Understand how customers use our website
- Measure advertising effectiveness
- Build advertising audiences
- Show advertisements to people who may be interested in Prime Cuts Meat Market products
- Retarget previous website visitors or customers where permitted
You can control cookies through your browser settings. Disabling cookies may affect how our website functions.
Third-Party Services
Prime Cuts Meat Market may use third-party advertising and analytics services, including platforms used for social media and digital advertising.
- Shopify - e-commerce platform, order processing, and payment
- Mailchimp - email marketing
- Analytics providers such as Google Analytics
- Advertising platforms such as Meta (Facebook and Instagram) and Google Ads
- Shipping carriers for order delivery
These third parties have their own privacy policies. We encourage you to review them.
Data Retention
We retain customer information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order history and customer records may be retained for tax and business record-keeping purposes.
Your Rights and Choices
Depending on where you live, you may have the following rights regarding your information:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal exceptions)
- Opt out of marketing communications at any time
- Opt out of certain data sharing for targeted advertising
To exercise any of these rights, contact us using the information at the bottom of this page.
Children
Our website and services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the last updated date at the top. Material changes will be communicated as appropriate.
Contact
Questions about this Privacy Policy or our privacy practices?